Ordering custom apparel for your company should not feel like a guessing game, but for most first timers, it does. You're juggling budgets, timelines, size charts, decoration methods, and a logo file that may or may not be the right format. One wrong call and you end up with 200 shirts nobody wants to wear.
We process hundreds of custom orders every month for companies ranging from five person startups to Fortune 500 teams. The ones that go smoothly all share something in common: the buyer knew what to expect before they started.
This guide walks you through the entire ordering process, start to finish, so your first order lands exactly the way you want it to.
What Should You Know Before Ordering Custom Apparel?
Before reaching out to any print shop, nail down four things: your purpose, your quantity, your budget, and your timeline. These four variables drive every decision that follows.
Purpose determines the garment. Outfitting a warehouse crew demands durable workwear. Handing out tees at a trade show calls for lightweight, affordable blanks. Holiday gifts for clients need a premium touch. Each scenario points to a completely different product, decoration method, and price point.
Quantity affects pricing more than most people realize. Screen printing setup costs spread across units, so 50 shirts cost significantly more per piece than 200. According to the Advertising Specialty Institute (ASI), the North American promotional products industry hit $27.7 billion in 2025, growing 4.2% year over year. That growth tells you branded apparel is working for companies, but only when they order smart.
If you want to explore the kind of brands and styles we carry before you start planning, browse our catalog to get a feel for what's available at different price points.
How Do You Pick the Right Garment for Custom Printing?
The garment is the foundation of the entire order. A great design on a cheap blank still feels cheap. The right blank with a mediocre logo still gets worn.
Fabric weight drives the feel. Lightweight tees (4.0 to 4.3 oz) like the Bella+Canvas 3001 offer a soft, retail quality drape. Midweight options (5.0 to 5.5 oz) like the Gildan 5000 hold more structure and take more abuse. Heavyweight blanks (6.0+ oz) like Comfort Colors bring that thick, vintage texture.
Fabric content matters for decoration. 100% cotton takes screen printing ink the best. Cotton poly blends resist shrinking and wrinkles but can mute colors slightly in DTG printing. 100% polyester requires specialty inks and curing methods for screen printing, though it excels in moisture wicking performance wear.
Fit signals your brand. A slim, side seamed tee reads fashion forward. A relaxed, boxy cut reads casual and approachable. Polos and quarter zips lean corporate. Hoodies and crew necks lean culture. Think about where your team or customers will actually wear the garment, and pick accordingly.
Which Decoration Method Works Best for Your Design?
Screen printing, embroidery, and heat transfer are the three primary decoration methods for custom apparel. Each excels in different scenarios, and the right choice depends on your design complexity, garment type, and order size.
Screen printing pushes ink through a mesh stencil, one color at a time. It produces bold, vibrant graphics on flat fabric surfaces and scales beautifully on large orders. Setup requires creating individual screens per color, so it becomes cost effective at around 24+ units. Best for: t shirts, hoodies, tote bags, bold graphic designs.
Embroidery stitches thread directly into the fabric, producing a raised, textured finish that signals premium quality. It works best on structured garments like polos, hats, jackets, and quarter zips. Pricing is based on stitch count rather than order size, making it viable for smaller runs of 12+. Best for: corporate wear, outerwear, hats, clean logos.
Heat transfer applies a pre printed design using heat and pressure. It handles full color, photographic, and complex gradient designs that screen printing and embroidery can't. Best for: small runs, full color designs, individual names and numbers.
Not sure which method fits your project? Our FAQ covers the most common questions we get about decoration options, timelines, and order requirements.
How Should You Prepare Your Logo and Artwork?
Artwork quality makes or breaks the finished product. A pixelated JPEG blown up to cover the back of a hoodie will look exactly as bad as you'd expect. The format, resolution, and color setup of your file determine whether the shop can produce a clean result.
For screen printing, vector files (.AI, .EPS, .SVG, or high resolution .PDF) work best. Vector art scales to any size without losing clarity, and clean vector paths translate directly into sharp screen stencils. If all you have is a raster file (.PNG or .JPEG), it needs to be at minimum 300 DPI at print size.
For embroidery, vector art still wins, but the file also needs to be digitized, a process that converts your design into a stitch pattern the machine can read. Simpler logos with clean lines and solid fills digitize the best. Fine text, gradients, and tiny details often lose clarity when translated to thread.
If your artwork isn't production ready, that's not a dealbreaker. We offer design services in house and also work closely with our creative studio, Bolder Creative, to optimize logos for any decoration method.
What Does the Custom Apparel Ordering Timeline Look Like?
A standard custom apparel order takes 10 business days from artwork approval to delivery. Rush orders can compress that timeline, but they come with additional fees and limited options.
Here's how the timeline typically breaks down:
Quote and garment selection: 1 to 2 business days. You tell us what you need, we recommend the right garment and method, and send a quote. Most quotes go out same day.
Artwork and proof approval: 2 to 5 business days. We create a digital mockup showing exactly how your design will look on the garment. You approve it or request revisions. This step is entirely in your hands, so faster approvals mean faster production.
Production: 5 to 10 business days. Once the proof is approved, we print or embroider the order. Larger runs and multi location designs sit on the longer end.
Shipping or pickup: 1 to 5 business days. Depends on your location and shipping method. Local clients in Ohio pick up regularly.
The biggest delay we see? Proof approval. Companies with multiple stakeholders reviewing a mockup can stall an order by a week or more. Our advice: designate one decision maker for approvals.
How Much Does Custom Apparel Cost for Businesses?
Custom apparel pricing depends on four variables: the blank garment, the decoration method, the number of colors or stitch count, and the order quantity. There's no universal price because every order is different, but we can give you realistic ranges.
Basic screen printed tees on a mid range blank typically run $8 to $15 per unit on orders of 50+. Add more colors, premium blanks, or additional print locations and that number climbs. Embroidered polos and quarter zips range from $25 to $50+ per unit depending on the garment and design complexity.
The per unit cost drops as quantity increases. A 24 piece order might run $14 per tee. That same tee at 200 units might come in at $9. Screen printing rewards volume because the setup cost (screen creation, ink mixing, press setup) is fixed regardless of how many units you run.
ASI's 2026 Ad Impressions Study found that t shirts remain the promotional item consumers are most excited to receive, generating $4.2 billion in annual sales across the industry. The ROI on custom apparel outperforms most traditional advertising channels, but only when the quality matches the investment.
What Mistakes Should You Avoid on Your First Custom Order?
First time buyers make the same handful of mistakes. Knowing them ahead of time saves money, time, and frustration.
Ordering one size for everyone. Bodies are different. Collect actual sizes from your team before ordering. A general rule: order heavier in mediums and larges, lighter on the extremes, and always include a few XL and 2XL. Under ordering smalls and over ordering 3XL is the most common miscalculation we see.
Choosing the cheapest blank possible. The $3 tee feels like a $3 tee. If you're spending money on custom decoration, put it on a garment people will actually keep. A $6 to $8 blank dramatically changes the end product.
Waiting until the last minute. Rush fees exist for a reason. If you know about an event or launch date, start the ordering process 4 to 6 weeks out. That gives you breathing room for artwork revisions, sampling, and production without paying premium rush rates.
Ignoring the proof. The digital proof is your safety net. Check the spelling, verify the colors, confirm the placement. We send proofs for a reason. Once you approve it, that's what gets produced.
Skipping the conversation about decoration method. Assuming screen printing is the answer for everything leads to bad outcomes on the wrong garments. Tell the shop what you're trying to accomplish, and let them recommend the right approach.
Why Does Choosing the Right Print Shop Actually Matter?
The shop you work with determines the quality of the finished product, the reliability of the timeline, and the overall experience of ordering. Not all print shops operate the same way.
Some shops outsource production. They take your order, mark it up, and send it to a third party facility. That adds cost, removes quality control, and extends timelines. Others run everything in house, from design to printing to packing and shipping.
We run screen printing, embroidery, and fulfillment under one roof in Urbana, Ohio. That means one team handles your order from start to finish. If something needs adjusting mid production, we catch it and fix it without playing telephone between vendors.
We also carry Nike, Carhartt, Patagonia, The North Face, TravisMathew, Brooks Brothers, and dozens of other premium brands you can browse in our catalog. Most shops push you toward whatever blank is cheapest for them. We push you toward whatever's going to look and wear the best.
Want to learn more about how we operate and what drives our standards? Check out our story and the team behind Bolder Outfitters.
Ready to Place Your First Custom Apparel Order?
The process is simpler than most people expect. Tell us what you need, we'll recommend the right garment and method, send you a proof, and deliver a finished product you're proud to hand out.
No pressure. No corporate runaround. Just a straight conversation with people who print and stitch every single day.
Hit us up for a quote and let's make something worth wearing.
